What are the responsibilities and job description for the Assistant General Manager position at Four Points by Sheraton Peoria?
Job Title: Assistant General Manager
Location: Four Points by Sheraton, Peoria, IL
Job Type: Full-time
About Us:
At Four Points by Sheraton Peoria, we are committed to providing our guests with a memorable stay through exceptional service and comfort. We strive to create a welcoming atmosphere for both our guests and our team members. We are currently seeking a dynamic Assistant General Manager to join our leadership team and help elevate our guest experience.
Job Summary:
As the Assistant General Manager, you will support the General Manager in overseeing all aspects of hotel operations, ensuring that we deliver exceptional guest service and achieve operational excellence. You will play a key role in leading and developing our team, enhancing guest satisfaction, and driving revenue growth.
Key Responsibilities:
- Assist the General Manager in managing day-to-day hotel operations, including front office, housekeeping, food and beverage, and maintenance.
- Ensure that guest service standards are consistently met and exceeded, addressing any guest concerns or complaints promptly and effectively.
- Support the development and implementation of operational strategies to improve efficiency and profitability.
- Train, mentor, and lead team members to enhance their performance and encourage career growth.
- Monitor and analyze hotel performance metrics, identifying areas for improvement and implementing action plans.
- Manage budgets, forecasts, and financial performance, ensuring adherence to financial goals and standards.
- Collaborate with department heads to ensure smooth communication and teamwork across all areas of the hotel.
- Ensure compliance with health, safety, and sanitation regulations.
- Act as the General Manager in their absence, representing the hotel to guests, staff, and stakeholders.
Qualifications:
- Minimum of 3 years of experience in hotel management or operations, with at least 2 year in a supervisory role.
- Strong understanding of Food and Beverage, Hotel operations, and guest service standards.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Proficient in hotel management software and Microsoft Office Suite.
- Flexible schedule, including availability on weekends and holidays.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
How to Apply:
Interested candidates are encouraged to submit their resume and cover letter.
Join us at Four Points by Sheraton Peoria, where we are dedicated to providing outstanding service and creating unforgettable experiences for our guests!
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $50,000
