What are the responsibilities and job description for the Banquet Captain position at Four Points by Sheraton Richmond?
We are looking for an outgoing, energetic individual who loves meeting new people and being in the hospitality industry. We need a TEAM LEADER who can think outside the box and WOW our guests. If you believe that is you apply today!
Benefits
- Health, dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-time employees)
- 401K plan with company match (full-time and part-time employees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages
Responsibilities:
- Communicates daily with Director of Food and Beverage and Banquet Manager to ensure consistency and provide a quality event experience for all members and guests
- Along with the Director of Food and Beverage and Banquet Manager, manages banquet functions to ensure proper staffing, room preparation, and event execution
- Remains present for the entire event to ensure proper service standards are being executed
- Assists with event set up and insures specifications outlined in the Banquet Event Order
- Assists with breaking down function areas as scheduled in accordance to departmental procedures
- Demonstrates knowledge of menu items, preparation methods, and potential allergens
- Maintains contact with event coordinators and event host to ensure guest satisfaction and resolve any complaints
- Regularly conducts walk throughs and spot checks during events, ensures proper corrective actions are taken to address any deficiencies
- Anticipates guest needs and is willing to go above and beyond to accommodate them
- Assists in the selection, development, leadership and retention of talented food and beverage banquet staff members
- Ensures proper grooming and uniform standards are followed by all employees
- Performs any other job related duties as assigned
Requirements:
- 2-3 years of supervisory experience in food and beverage with a strong concentration on Banquet Operations
- Self-starting personality with an even disposition. Willing to work a flexible schedule to include early mornings, late nights, weekends and holidays
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
- Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Ability to communicate effectively, perform multiple tasks and prioritize needs in fast paced environment
- Positive attitude, professional manner and appearance in all situations
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
