What are the responsibilities and job description for the On-Call Banquet Server position at Four Points by Sheraton Richmond?
We are looking for energetic, enthusiastic Banquet Servers to provide great service and memorable experience to our guests. The position is an-call but could be part-time or full-time if you have open availability and willingness to also work in the hotel's restaurant or other departments.
Benefits:
- Health, dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-time employees)
- 401K plan with company match (full-time and part-time employees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages
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- Event setup and breakdown: Preparing tables by setting linens, silverware, glassware, and decorations according to event specifications, setting up buffet stations, and assisting with post-event cleanup.
- Food and beverage service: Serving food and drinks to guests at tables or buffet stations, ensuring proper presentation and timing of courses, refilling beverages, and addressing any special dietary needs.
- Guest interaction: Engaging with guests to ensure their satisfaction, responding to requests promptly, and providing information about the menu options.
- Communication with kitchen staff: Relaying food orders accurately to the kitchen, communicating any guest concerns or special instructions, and coordinating service flow.
- Maintaining cleanliness and safety: Adhering to sanitation standards, properly handling food and beverages, and maintaining a clean work area.
- Excellent customer service skills: Ability to interact with guests in a friendly and professional manner, anticipate their needs, and resolve issues efficiently.
- Attention to detail: Ensuring tables are set correctly, food is served accurately, and service is consistent throughout the event.
- Physical stamina: Ability to stand for extended periods, lift trays, and carry heavy items.
- Teamwork: Collaborating effectively with other servers, kitchen staff, and event planners to ensure a smooth event.
- Flexibility: Adapting to different event formats, menus, and guest expectations.
SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
