What are the responsibilities and job description for the Front Desk Agent position at Four Points by Sheraton Santa Cruz Scotts Valley?
Job Summary:
- Come join our welcoming team where you can build a career and lifelong friends to work alongside with!
- Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay.
- Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible.
- Verifies the guest's method of payment and follows established credit checking procedures.
- Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
- Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Knows the location and types of available rooms as well as the activities and services of the property.
This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all-inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein.
Benefits: Health, Dental and Vision Insurance, 401k, PTO, Sick Time, Pet Insurance, Paid Job Training, Flexible Schedules. Employee Discount
Requirements:
- High School diploma or higher level education.
Apply directly to this job by copy and pasting the link into your web browser:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=10418&clientkey=F31FB79DC63E7B9ED3A0DC62A012CC1E&jpt=640bd41e1577dd71269eeee67e923cf4
Job Types: Full-time, Part-time, Internship
- High school or equivalent (Preferred)
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $16