Housekeeping Supervisor

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Supervisor for the Four Points by Sheraton - Des Moines, WA.

The Housekeeping Supervisor/Inspector will be responsible for providing a variety of functions in the housekeeping department while providing the highest quality of service to guests in an attentive, courteous and efficient manner. The housekeeping inspector functions cleaning and inspecting of guest rooms in a timely manner, complying with room amenities according to brand standards and assisting with guests requests and assisting other housekeeping attendants to ensure there is enough supply of guest room materials and linen count.

Responsibilities:

• Clean, service, and inspect assigned guest rooms in a timely and organized manner according to procedures and standards.
• Notify guest services (front desk) when service is complete so rooms may be sold, per standards.
• Report any room unable to be serviced within appropriate time standards to manager.
• Report needed repairs or unsafe conditions to manager.
• Respond to requests from guests, supervisors or management in a timely and efficient manner.
• Maintain linen cart and supplies in a neat and organized manner and to department standards.
• Maintain security of equipment, keys and supplies issued each day.
• Adhere to par stocking of items; avoid overstocking of items.
• Report lost and found articles to supervisor.
• Report low par stock items immediately to Housekeeping Manager.
• Follow procedures for team cleaning and self-inspecting program, if applicable.
• Be familiar with all fire extinguishers and locations on guest room floors.
• Knowledgeable of fire and other safety procedures, including those for HazCOMM, BloodeBorne Pathogen, Fire Safety procedures and heavy lifting techniques.
• Follow company policies and procedures.
• Report any observed suspicious behavior to Manager immediately.
• Thoroughly clean and restock assigned guest rooms per hours assigned.
• Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up.
• Keep all hallways, public areas and closet clean neat swept and vacuumed.
• Prepare housekeeping cleaning cart for next day use.
• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
• Comply at all times with brand standards and regulations to encourage safe and efficient hotel operations.
• Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
• Attend meetings/training as required by management.
• Perform other duties as requested by management.

Qualifications and Requirements:

Education and Experience:

• High School diploma or GED certification helpful or experience in a hotel or a related field preferred.
• One year experience hotel experience is required.
• Experience in hotels working in various assignments within the same or other departments preferred.
• Availability to work weekends
• Medium Work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to be on your feet throughout the entire shift.
• Must work well in stressful, high-pressure situations.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
• Must be able to prioritize departmental functions to meet due dates and deadlines.
• Must be able to work with and understand financial information and data, and basic arithmetic function

Amazing Benefits At A Glance:

· ​Free employee lunch daily

· Insurance: Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account

· Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match

· Paid Time Off: Vacation Time - 80 hours on your first 3 years of service; Sick Time – 1 hour accrued per 30 hours worked

· Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day

· Other benefits: Payactiv- Get paid early- up to $100 per pay period

· Career Growth Opportunities/ Manager Training Program

· Reduced Room Rates throughout the portfolio

· Third Party Perks (Movie Tickets, Attractions, Other)

EQUAL EMPLOYMENT OPPORTUNITY

The Hotel Group, in partnership with Hotel Equities is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, citizenship, disability, religion, creed, age, sex, caste, sexual orientation, gender identity, ancestry, marital status, pregnancy, political ideology, veteran or military status, genetic information, or other classifications protected by law.

Hotel Equities participates in E-Verify, the federal program for electronic verification of employment eligibility.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 28 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Application Question(s):

• This role requires availability to work on Saturday and Sunday. Are you available to work on weekends?

Experience:

• Hotel Housekeeping: 1 year (Required)

Ability to Commute:

• Des Moines, WA 98198 (Required)

Ability to Relocate:

• Des Moines, WA 98198: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25