What are the responsibilities and job description for the Rooms Division Manager position at Four Points by Sheraton?
Responsibilities:
- Oversee the daily operations of the front office department, Housekeeping and Maintenance
- Provide exceptional guest services and address any concerns or issues
- Manage reservations, room assignments, Out of Order and Off Market status
- Coordinate Front Office, housekeeping and maintenance departments to ensure guest satisfaction
- Train and supervise staff
Experience:
- Previous experience in hotel management
- Strong knowledge of guest relations and customer service principles
- Excellent written and verbal communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient with Microsoft Office
Requirements:
- Proven experience in a similar role within the hospitality industry
- Strong leadership and organizational skills
- Proficient in hotel management software systems
- Ability to work flexible hours, including evenings, weekends, and holidays
Competitive salary based on experience level
If you are a detail-oriented individual with excellent customer service skills and a passion for hospitality, we would love to hear from you. Apply now to join our team as a Rooms Division Manager Manager!
Job Type: Full-time
Pay: From $1,000.00 per week
Ability to Relocate:
- Kalamazoo, MI 49001: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000
