What are the responsibilities and job description for the Home Care Coordinator position at Four Seasons Home Health Care?
Growing home care agency is seeking caring Staffing Coordinators to work in their Licensed Home Care Service Agency (LHCSA) in their Brooklyn and Bronx locations. As a Homecare Staffing Coordinator, you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides.
Responsibilities
The ideal candidate will be highly organized, detail-oriented and comfortable working in a customer-facing role
- Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
- Use HHAexchange software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
- Maintain accurate records and notes for each patient in the system
- Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
- Assist patients in navigating their care needs and facilitate communication with insurance providers
- Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
- Take ownership of assigned cases and ensure patient well-being is the top priority
Qualifications :
