Revenue Manager - Four Seasons Hotel Megève (H/F)

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Apline chic on the Mont s’Arbois slopes; our modern chalet builds on the legacy of the Rothschild family who set out to create an unrivaled resort experience nearly a century ago. Distinct French character, pure Alpine tradition, and an intimate and inviting setting in both summer and winter define this mountain retreat. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at Le 1920, honoured with two Michelin stars. Our first Four Seasons mountain destination in Europe with 55 spacious accommodations including 14 suites, is due to re-open in December 2019 following renovation, and our 2 seasonal operations are December 15 to April 15 and from June 14 to September 30.

Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better , to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests , residents , and partners through a commitment to luxury with genuine heart . We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons Hotel Megève

Nestled in the heights of Megève, in the heart of the French Alps, Four Seasons Hotel Megève is the region’s only ski-in / ski-out hotel, offering an exceptional location and exclusive experiences year-round. With 55 rooms and suites, a championship golf course in summer, four restaurants—including the renowned mountaintop Idéal 1850 facing Mont Blanc—a stylish bar, and one of the largest spas in the French Alps, our property embodies refined luxury and the legacy of the Edmond de Rothschild family.

About the role

As part of our commitment to excellence, we are seeking an experienced and dynamic Revenue Manager (M / F) to oversee Revenue Management and Reservations.

The Revenue Manager is responsible for organizing and ensuring the best monitoring of all service-related to his Reservation department and Revenue Management strategy..

His / her main role will be the supervision of the reservation team and an active commitment in order to achieve the targets such as the management and optimization of topline revenue, the conduct of daily revenue management operations, training of agents, while maintaining the Four Seasons level of service quality.

The Revenue Manager must know how to deal with complex guest related situations and come up with appropriate solutions.

He / she is reports to the Commercial Director, works closely with the sales department to drive pricing strategy, but also with the room division department.

What you will do

Drive the daily optimization of hotels (pricing & monitoring / inventory / restrictions)

Perform reporting tasks (Pick-up / Adhoc / MonthEnd / Pace)

Analyse Market / Compset trends and information

Qualify, quote and displacement analysis for groups

Maintain pricing and integrity of distribution channels

Drive & maintain forecasts and financial projections (Forecast / Budget)

Prepare, conduct, and ensure the follow-up of the weekly RevMax meeting.

Respond to booking requests

Manage customer complaint & handle resolution

Ensure the good planning organization of the reservation team to be able to carry out the daily tasks of the service

Daily inventory management with room allocations on the 2 hotels

Ensure proper follow-up of procedures and be proactive to always improve within the department

Ensure the proper implementation and monitoring of Four Seasons criteria and standards within the team

Participate in the morning meeting and share the information / priorities of the service.

Ensure the recruitment and development of reservation / sales agents

Ensure the smooth running of training for new reservation agents

What we are looking for

Bachelor and above education background.

3 years of experience in hotel revenue management

Background in reservations

Excellent reading, writing & oral proficiency in the English language.

Comprehensive computer and analytical skills (Advanced knowledge : Opera PMS, Excel, IDeaS G3 RMS)

Superior guest service and salesmanship skills.

Revenue / Yield Management skills and experience.

Further information

Possibility of evolution within the Four Seasons group, world leader in luxury hotel industry

Advantageous health scheme

Housing provided during 4 months, followed by monthly housing allowance