What are the responsibilities and job description for the Front Desk Agent position at Four Seasons Hotels Limited?
About Four Seasons :
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location :
Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America's most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.
Front Desk Receptionist
Four Seasons Resort and Residences Jackson Hole is looking for a Front Desk Receptionist who is dedicated to providing exceptional quality and service to our guests.
Responsibilities
- Responsible for check-in and check-out of guests.
- Assisting guests throughout their stay as a first point of contact
- Ensuring billing accuracy.
- Provide guests with opportunities to upgrade their initial booking to a superior room type.
- Cover overnight shifts in case of callouts, vacations, or job vacancies.
- Assists with administrative duties in order to set up the next shift.
- ensures tidiness of Resort common spaces.
- Makes deliveries to and from guest rooms
Preferred Qualifications
Benefits!
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https : / / eeoc.gov / sites / default / files / migrated_files / employers / poster_screen_reader_optimized.pdf
