What are the responsibilities and job description for the Housekeeping Supervisor position at Four Seasons Hotels Limited?

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views.

About the Role :

Four Seasons Hotel and Private Residences New Orleans is seeking a Housekeeping Supervisor to join our dynamic Rooms Division Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, and we are most effective when we work together cooperatively, respecting each other's contribution and importance.

Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you! It is more than cleaning rooms, - candidates must have an eye for detail to ensure all guest rooms are clean and up to standard. The Housekeeping Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.

What you will do :

Trains and coaches, the staff. Schedules work to be done daily and monitors each Room Attendant's daily progress.
Inspects completed rooms to ensure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency.
Coordinates work orders in assigned section. Follows up to be sure work is completed.
Releases checkout rooms to be sold.
Monitors the performance of House Attendants.
Assures that there are sufficient supplies on the guest floors.
Checks cleanliness of guest corridors, stairwells, elevators and linen closets.
Executes inventories of linens and all housekeeping supplies.
Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Areas Attendant, Room Attendant and House Attendant.
Works harmoniously and professionally with co-workers and supervisors.

About You :

One to two years' experience working in Housekeeping or Laundry preferred

Strong communication skills

Work authorization in the United States

Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with minimum supervision.

Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs. Be able to work in a standing position for long periods of time up to 8 hours a day.

Ability to satisfactorily communicate in English is essential, as is computer proficiency with Opera, HotSOS and REX systems are also preferred. Prefer bilingual in Spanish.

This location and this job require applicants to have current work authorization in the in the United States.

Our Benefits :

Rewarding Work Culture

Excellent Mentoring, Training and Development Opportunities

World Class Medical, Dental, and Vision Insurance Program

Discounted Accommodations at Four Seasons Worldwide

Holiday and Vacation pay ( 9 paid Holidays including Mardi Gras)

Complimentary employee meals prepared by the Four Seasons Culinary Team

Complimentary dry cleaning of employee uniforms

Discounted parking

401k participation with a company matching program

Schedule and Hours :

This is a full-time position. Candidates must be able to work a flexible work schedule including days, evenings, nights, weekends, and holidays.

Want to know more about working for Four Seasons? Visit us at :

Apply at : jobs.fourseasons.com

Four Seasons Hotel and Private Residences New Orleans : https : / / www.fourseasons.com / neworleans /

YouTube : http : / / bit.ly / WeAreFS

Facebook : http : / / bit.ly / WeAreFS_FB

LinkedIn : http : / / bit.ly / WeAreFS_LI

Twitter : http : / / bit.ly / WeAreFS_TW

Instagram : http : / / bit.ly / WeAreFS_IG

See what our employees are saying at : #FSEmployee

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https : / / eeoc.gov / sites / default / files / migrated_files / employers / poster_screen_reader_optimized.pdf

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