What are the responsibilities and job description for the On-Call Esthetician position at Four Seasons Hotels Limited?
About Four Seasons :
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location :
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia's first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
Career Opportunity :
We are looking for our next Esthetician here at the Spa in the Four Seasons Philidelphia.
Qualifications include :
Possess a current Esthetician license from the PA Board of Cosmetology
Advance Practice license preferred.
2 years of experience in similar setting
Retail sales experience preferred
High volume spa / health club operation, preferably within hospitality / hotel environment
JOB FUNCTIONS :
Strong knowledge of various treatment protocols, waxing and skin assessments.
Setup and maintain Spa including refreshments in pre-treatment and treatment areas.
Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with Spa services.
Assist guests to their appointments as they relate to Spa services.
Ensure an adequate supply of all guest supplies and amenities within the treatment room and lounges and ensure immaculate presentation of these items.
Ensure treatment rooms are fully stocked with linen and supplies at all times.
Maintain clean work areas in Spa Dispensary and Staff Room.
Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided.
Adhere to Four Seasons standards and treatment sequences of service.
Properly prepare, operate, and clean / sanitize all equipment in the treatment rooms and Spa areas.
Ensure compliance of daily and opening / closing checklists by walking and ensuring all areas of treatment rooms are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment.
Work harmoniously and professionally with co-workers and supervisors.
This position is physical by nature and requires candidates to meet all of the essential functions of this position.
NOTE : All requirements are subject to possible modification to reasonably accommodate individuals with disabilities
Comprehensive Benefits (FT)
- Medical, dental, and vision insurance
- Vacation, holiday, and sick pay
- 401k participation with company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Free shift meal prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
Comprehensive Benefits (PT)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https : / / eeoc.gov / sites / default / files / migrated_files / employers / poster_screen_reader_optimized.pdf
