What are the responsibilities and job description for the Group Sales Manager position at Four Seasons Hotels Ltd?
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location :
A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region's tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.
The Opportunity :
Four Seasons Hotel Silicon Valley is currently looking for a Group Sales Manager.
The Role of Group Sales Manager :
Reporting to the Director of Sales, the Group Sales Manager promotes and sells to group markets in defined geographic regions. This role generates hotel awareness through direct phone sales, direct sales calls, tradeshows, and networking groups while working closely with the Sales and Marketing team to solicit, sell and confirm the group business required to meet budgeted sales goals. The ideal candidate should possess the ability to solicit group travel. This position requires a high degree of independent judgement and discretion in decision making.
An ideal candidate should embody a high commitment to service, be a strong team player, impeccable verbal and organizational skills, outstanding attention to detail, the ability to multitask and the willingness to work in an extremely fast-paced environment. Applicants will be a willing team player, comfortable with technology and willing to accept assignments on a as need basis, in order to promote teamwork. Flexibility to work early mornings, evenings, weekends, holidays, and travel as necessary.
Essential function of the job :
- Responsible for all groups of 10 rooms or more per night.
- Promote and sell to group market in defined geographic region (SF Bay Area, Northwest and International) and Key Strategic Vertical Accounts.
- Taking a proactive approach to find new group accounts.
- Responsible for nurturing existing accounts and relationships to maximize revenue.
- Field inquiries, send proposals and contracts, facilitate billing, food, and beverage arrangements, and effectively communicate needs with all departments of the hotel.
- Negotiate pricing within booking guidelines and standard hotel procedures.
- Team player with a guest centric attitude to do the right thing, think creatively be an active listener with excellent presentation skills.
- Communicates regularly with various departments involved in servicing accounts.
- Conducts pre & post-convention meetings as needed.
- Travels as needed to solicit business from potential clients.
- Conducts on-site inspections, meets with, and entertains clients as needed.
Additional Job Description :
Perks & Benefits :
Join us at Four Seasons Silicon Valley where you'll be part of a passionate, world-renowned brand committed to delivering exceptional experiences for both our guests and our employees.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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Salary : $77,000 - $97,000
