What are the responsibilities and job description for the Customer Experience Ambassador position at Four Seasons Island Resort?
Our Vision
Four Seasons Island Resort aims to set the standard for hospitality excellence by providing personalized service and unforgettable experiences for our guests.
About This Role:
We're seeking a talented Counter Attendant to join our team, contributing to the success of our resort's ice cream parlor. Your primary responsibility will be to create lasting impressions on our guests through attentive service and expert knowledge of our offerings.
Key Responsibilities:
• Deliver exceptional customer service by greeting guests warmly and addressing their needs efficiently.
• Take orders correctly and verify special requests to guarantee a smooth experience.
• Showcase your product knowledge to engage guests and drive sales.
• Work collaboratively with other departments to maintain high-quality standards.
• Respond promptly to guest concerns, resolving issues effectively.
• Ensure accurate bill presentation to conclude each visit positively.
What We're Looking For:
No prior experience is necessary; we provide thorough training.
• A warm and inviting personality that sets our guests at ease.
• A genuine enthusiasm for delivering top-notch customer experiences.
• Excellent communication skills to effectively interact with guests and colleagues.
• Flexibility to work a varied schedule, including evenings and weekends.
Four Seasons Island Resort aims to set the standard for hospitality excellence by providing personalized service and unforgettable experiences for our guests.
About This Role:
We're seeking a talented Counter Attendant to join our team, contributing to the success of our resort's ice cream parlor. Your primary responsibility will be to create lasting impressions on our guests through attentive service and expert knowledge of our offerings.
Key Responsibilities:
• Deliver exceptional customer service by greeting guests warmly and addressing their needs efficiently.
• Take orders correctly and verify special requests to guarantee a smooth experience.
• Showcase your product knowledge to engage guests and drive sales.
• Work collaboratively with other departments to maintain high-quality standards.
• Respond promptly to guest concerns, resolving issues effectively.
• Ensure accurate bill presentation to conclude each visit positively.
What We're Looking For:
No prior experience is necessary; we provide thorough training.
• A warm and inviting personality that sets our guests at ease.
• A genuine enthusiasm for delivering top-notch customer experiences.
• Excellent communication skills to effectively interact with guests and colleagues.
• Flexibility to work a varied schedule, including evenings and weekends.
