What are the responsibilities and job description for the Resort Service Attendant position at Four Seasons Island Resort?
The Perfect Candidate
We're looking for a charismatic Counter Attendant who can bring our vision to life. As the first point of contact for our guests, you'll have a significant impact on their overall experience.
Job Summary:
In this role, you'll be responsible for ensuring every guest interaction is nothing short of exceptional. From greeting guests warmly to finalizing their bill accurately, you'll play a vital part in creating lifelong memories.
Main Responsibilities:
• Create a warm and inviting atmosphere by greeting guests upon arrival.
• Process orders efficiently, verifying all special requests to ensure accuracy.
• Utilize your extensive knowledge of our menu to enhance guest interactions and drive sales.
• Foster collaboration with other teams to maintain the highest standards of service.
• Handle guest complaints professionally, working towards resolutions that exceed expectations.
• Effectively present bills to conclude each visit on a positive note.
Requirements:
No prior experience needed; we offer comprehensive training.
• Display a natural charm and charisma when interacting with guests.
• Show genuine passion for crafting exceptional customer experiences.
• Possess excellent communication skills to engage with guests and colleagues alike.
• Willingness to adapt to varying schedules, including nights and weekends.
We're looking for a charismatic Counter Attendant who can bring our vision to life. As the first point of contact for our guests, you'll have a significant impact on their overall experience.
Job Summary:
In this role, you'll be responsible for ensuring every guest interaction is nothing short of exceptional. From greeting guests warmly to finalizing their bill accurately, you'll play a vital part in creating lifelong memories.
Main Responsibilities:
• Create a warm and inviting atmosphere by greeting guests upon arrival.
• Process orders efficiently, verifying all special requests to ensure accuracy.
• Utilize your extensive knowledge of our menu to enhance guest interactions and drive sales.
• Foster collaboration with other teams to maintain the highest standards of service.
• Handle guest complaints professionally, working towards resolutions that exceed expectations.
• Effectively present bills to conclude each visit on a positive note.
Requirements:
No prior experience needed; we offer comprehensive training.
• Display a natural charm and charisma when interacting with guests.
• Show genuine passion for crafting exceptional customer experiences.
• Possess excellent communication skills to engage with guests and colleagues alike.
• Willingness to adapt to varying schedules, including nights and weekends.
