What are the responsibilities and job description for the Assistant Director of Pool and Beach position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.JOIN OUR 'OHANA
The Assistant Director of Pool & Beach will help manage and oversee the Pool & Beach operation within the Food & Beverage division including food and beverage, retail, activities and cabana experience.
The Opportunity:
The Assistant Director of Pool & Beach will work closely with the Director of Pool and Beach, Director of Food & Beverage, E xecutive Chef and Director of Catering & Conference Services to design an effective menu and beverage list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. They will assist in selecting, training, evaluating, leading, motivating, coaching, and disciplining all employees, supervisors and assistant managers in the Resort's Pool & Beach departments to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. They will have the ability to be visible in the operation, provide recognition, promote good public relations, promote and upsell to guests, customizing where necessary to meet and exceed guests’ needs and handle complaints, concerns or special requests for guests, clients, and group contacts.
What We Look For:
Ideal candidates will have at least two-three years of department head managerial experience within food & beverage operations at a hotel/resort. The leader in this role will have excellent communication and organizational skills; ability to manage and support a staff of over 40 employees and managers, have an outgoing personality and the ability to interact with guests, colleagues and service providers in a warm, friendly manner. They must have reading, writing and oral proficiency in the English language. Previous supervisory or management experience is essential. Thorough knowledge of service, cost control in F&B, labor controls, menu writing, maintenance and merchandising and accounting is essential. Some additional preferred qualifications for the role include a college degree specializing in hotel/restaurant management, flexible schedule, with ability to work overnights, weekends, and holidays and experience working in a union environment.
Successful candidate must possess legal work authorization in United States (unless the candidate is currently in a managerial position at another Four Seasons location as they may qualify for a L-1 Visa sponsorship)
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
FOUR SEASONS RESORTS LANA'I
On this pristine island, Four Seasons Resorts Lana’i provides a one-of-a-kind experience - presenting both ocean and highlands landscapes and balancing a sense of tranquility with an abundance of recreational activities. In our exquisite Resorts - frequently listed among the world's finest - Four Seasons combines the very best of Lana'i. Four Seasons Resorts Lana'i has been named Best Hotel in The USA by U.S. News & World Report, the global authority in rankings and consumer advice, in 2020 & 2021 Best Hotels rankings. As an employee of the Four Seasons Resorts Lana'i, the opportunities are endless and so are the experiences!
Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:
Twitter: https://twitter.com/FSLanai
Facebook: https://www.facebook.com/FourSeasonsResortsLanai
Instagram: https://www.instagram.com/fslanai/
FOUR SEASONS HOTELS & RESORTS
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
WHAT TO EXPECT
Salary Range : $82,000 - $87,000
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round.
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
And so much more!
We look forward to receiving your application, mahalo!
Salary : $82,000 - $87,000