What are the responsibilities and job description for the Barista at Vernick Coffee Bar position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.Career Opportunity:
The Vernick Coffee Bar team is seeking a dynamic and passionate Server Assistant to help further the vision of providing exceptional service to all guests. Come be a part of a cohesive team with opportunities to build a successful career with global potential.
What you will do:
Offer quick, correct, precise and friendly service that is respectful and accommodating of the guest's requests of selections and timeliness of service
Describe menu items to guests and/or suggest products that might be appealing by explaining the product details and preparation descriptions.
Stock necessary products for the successful operation of the outlet
Stock customer stations with paper products of beverage preparation items
Weight, grind and pack coffee beans as needed
Complete all side work
Offer guests an enjoyable and expertly served coffee experience conforming to Four Seasons standards of excellence, quality, professionalism and friendliness
Prepare and serve hot and/or cold specialty coffees, wine and various beverages.
Clean and sanitize work station daily
Check temperatures of freezers, refrigerators and/or heating equipment to ensure proper functioning
Control cleanliness in the area
Assist in the overall operation of the outlet whenever needed
Inform the manager or assistant of all customer complaints and makes appropriate efforts to correct the problem
Always offer professional and engaging service
Maintain a good working relationship with other employees
Respond properly in any hotel emergency or safety situation
Other duties and projects as assigned
Ability to multi-task and work on multiple drink orders at once
The Barista position requires continuous standing for up to 8 hours a day
The ideal candidate will have a confident outgoing personality and a can-do approach to any request.
The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work weekends and holidays
Applicants must have current barista experience and a valid California Food Handler's Certification required
Must be flexible with schedule – Able to work weekdays, weekends, and holidays
Must already be legally permitted to work in the United States - Visa sponsorship is not available
Comprehensive Benefits
Medical, dental, and vision insurance
Vacation, holiday, and sick pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide, subject to availability
Free shift meal prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Schedule & Hours:
This role is on-site, full time.
Miscellaneous
Work authorization in the United States required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.