What are the responsibilities and job description for the Bell Attendant position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale’s vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.The Opportunity:
The Four Seasons Resort Scottsdale is looking for an Bell Attendant who can offer a sense of welcome to guests as they enter the resort and the sentiment of gratitude and until next time upon exit of the resort.
Job duties include but are not limited to:
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Greet guests and escorts them to their rooms.
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
Maintains Proper records of deliveries and pickups.
Greets all guests passing through lobby an offers them assistance.
Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest
Performs errands for guests and the hotel that may require local travel off of the hotel property.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell staff and Valet staff and complies with Job descriptions of both area.
Other duties as assigned when necessary.
Who We Look For:
The ideal candidate will have:
Previous guest services experience preferably in a luxury resort/hotel.
The ability to lift up to 100 lbs and push a cart up to 200 lbs.
The ability to work in warm temperatures outdoors
Team player with attitude of ready and willing to help where and when needed around the resort.
Some Benefits Four Seasons Employees Enjoy Include:
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement events all year-round.
And so much more!
Visa Requirements:
US work authorization is required.
