What are the responsibilities and job description for the Communications Agent position at Four Seasons?
Four Seasons - 2800 Pennsylvania Avenue N.W. [Guest Service / Concierge] As a Communications Agent at Four Seasons, you'll : Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions; Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; Utilize and ensure proper working condition of the telephone switchboard, the hotel computer systems, high-speed Internet system and facsimile machines; Accept and deliver wake-up calls, messages and facsimiles in a timely manner...Hiring Immediately >
