What are the responsibilities and job description for the Conference Services Coordinator position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.About the role
Four Seasons Resort Orlando at Walt Disney World® Resort is looking for a Conference Services Coordinator to provide support to the Director of Conference Services and Conference Services Managers.
What you will do
Assist with all office sales efforts, including responding to general inquiries and client requests
Liaise with guests, clients and staff on a regular basis
Assist clients in the absence of the Conference Services Managers
Coordinate and assist with customer events. sales appointments, site visit preparation and ability to stand-in on behalf of Conference Services Managers
Process and maintain all accounting responsibilities for Managers in accordance with established guidelines and standards, including completion of expense reports
What you bring
Previous administrative, luxury hotel, or related experience is strongly preferred
Knowledge of Delphi/Meeting Broker/OPERA systems is preferred
Sales and/or event coordinating experience is a plus
Proficient in computer skills (including Windows, Microsoft Suite, Lotus notes) necessary to complete any correspondence such as proposals, letters, and office communications
Excellent telephone manner and ability to communicate with clients and all levels of management
Ability to work effectively under pressure and handle several projects/deadlines
Strong organizational and self-guided multi-tasking skills.
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently.
Ability to function well under pressure, set priorities and adjust to changing conditions
High work ethic, with a sense of responsibility for the role filled within the team
Must be fluent in English
Successful candidate must possess legal work authorization in the United States
What we offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours
A successful candidate will have a flexible schedule, ability to work weekends and holidays
Four Seasons Hotels & Resorts, Employer of Choice
“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
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We look forward to receiving your application!
