What are the responsibilities and job description for the Housekeeping Coordinator position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role
Four Seasons Hotel Westlake Village is seeking a Housekeeping Coordinator to join our incredible team and contribute to creating a welcoming and pristine experience for our guests. This role requires a detail-oriented individual who thrives in a fast-paced environment and is dedicated to upholding our high standards of service. Strong phone etiquette and excellent communication skills are essential for success in this position.
What you will do
The ability to answer telephones and communicate with guests and employees alike in a professional and timely manner.
The ability to operate several computer systems at once to field guest requests, check on rushed rooms, communicate with housekeepers and runners, confirm traces on reservations, etc.
Knowledge of housekeeping items to offer to guests in order to make their stay more comfortable.
The ability to solve problems directed to housekeeping and inform a manager of the issue.
The ability to help with opening procedures such as key retrieval, room assignments and unlock all work areas of the day.
What you bring
Excellent reading, writing and oral proficiency in the English language.
The ability to multi-task on several assignments at once.
The ability to operate computer equipment and several other computer programs.
The ability to have strong communication skills between co-workers and guests.
Six months to a year experience in housekeeping or a related field.
High school degree or equivalent preferred.
Bi-lingual in Spanish
Successful candidates must posses legal United States work authorization
What we offer
Hourly Range: $24.83
Health Insurance - Medical, Dental & Vision
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary Room nights and discounted rates
Complimentary Dry Cleaning for Employee Uniforms
Free meals and on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Schedule & Hours
Open availability preferred
Full time position
Salary : $25
