What are the responsibilities and job description for the Pool and Restaurant Supervisor position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale’s vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.- Supervise the consistency of quality and efficiency of food and service
- Schedule staff and complete payroll records in accordance with budgeted guidelines
- Knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service
- Supporting the restaurant server during peak lunch service hours
- Accurate tracking of financial records as part of the closing duty in the absence of the pool manager
- Handling guest concerns with the utmost professionalism
- Assisting in planning special events and promotions
- Assisting in the coaching of pool attendants and servers to provide the best guest experience possible
- Full-time employment with possible overtime based on business demands
- Ability to provide maximum availability for the 7-day operation, including weekends and holidays
- Scheduled for an 8-9 hour shift schedule with 6:30am, 8am, 9:30am, 10am, and 11am starting times; potential PM shift schedules with Weekly/Monthly event nights
- 30-minute lunch breaks
- Caring, positive, and enthusiastic!
- Willingness to invest, engage, and build rapport with Residence Club owners professionally
- 1-2 years of food and beverage serving and/or related food and beverage experience is a plus
- Ability to walk up to 10 hours per day in a desert climate
- Ability to safely drive golf carts and utility carts
- Valid Maricopa County Food Handler’s Card
- Competitive wages and health care benefits (Medical, Dental, Vision, and 401k Retirement Plan)
- Paid time off without waiting period includes, but is not limited to, sick leave, vacation time, and holidays.
- Exclusive travel programs at Four Seasons Hotels & Resorts around the world, as well as Friends & Family rate options
- Employee exclusive shows and experience discount offering
- Energizing employee culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
- And so much more!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
