What are the responsibilities and job description for the Security Officer position at Four Seasons?
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.Security Officer
Four Seasons Resort and Residences Jackson Hole is looking for a Security Officer with a passion for excellence and great enthusiasm in providing exceptional service standards. The Security Officer supports with the responsibility for the day to day security force of the property to ensure the safety and security of all guests, personnel and property. The role includes risk, loss management of the property, as well as supporting in Workplace safety and life/fire safety systems, preventing situations that could jeopardize the safety and operation of the hotel.
Responsibilities
Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
Honor the guest, employee, and hotel confidentiality policy. Act as a liaison with all law enforcement agencies, city and federal agencies, and hotel associations.
Assist Director of Security with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds.
Enforce hotel rules, regulations and policies as well as our department’s’ rules, policies and standards.
Assist with control of loading dock to facilitate a respectful and efficient working area.
Patrol building; noting and correcting safety, security, and fire hazards.
Respond professionally in any and every hotel emergency safety situation. Write comprehensive incident reports and conduct thorough investigations.
Assist with follow-up on investigations.
Provide First Aid and CPR. Maintain certification for CPR and First Aid given by the hotel.
Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen protocols and training.
Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out. arises.
Preferred Qualifications and Skills
High School or college degree preferred
Previous Security or Police experienced preferred
Experience in CPR and First Aid
Fire Safety knowledge preferred
Fluent English
Successful candidate must possess legal work authorization in the United States
Benefits!
Discounted housing available
Employee travel program!
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
