What are the responsibilities and job description for the Service Writer position at FOUR STAR FREIGHTLINER INC?
Job Details
Description
Four Star Freightliner is the Southeast region’s leading heavy and medium-duty truck dealer that offers a complimentary line of Freightliner and Western Star brand trucks for both highway and vocational use. We are currently seeking a Service Advisor for our Tifton, Ga. location.
To learn more about who we are as a culture please see what team members have to say about Four Star...
https://youtu.be/JXbY_VhdbU0
The new service advisor must be a problem-solver who works well with the public, is outgoing, and very energetic. You will help to complete the customer‘s experience of a timely and accurate repair of their vehicle.
RESPONSIBILITIES include but not limited to:
- Create, update, close and bill repair orders
- Participate in the process of continuous improvement for customers, employees & the company
- Determine customer needs and timely plan to perform
- Promote safe work habits and ensures that safety rules are followed
BENEFITS
- Paid health insurance - medical, dental, vision – for employees and dependents
- Life insurance
- Long & Short Term Disability
- Paid holidays
- Paid vacation
- 401(K) Retirement Savings Plan
Our Four-Star advantage is our people! Due to a high retention rate at the dealership locations as well as the commitment to invest in the employees, Four Star has experienced a consistent level of knowledge, expertise, and support at each location. We offer a competitive compensation and benefits package.
Qualifications
QUALIFICATIONS:
- Previous experience as a Service Advisor is a plus.
- Analysis/problem-solving skills
- Team leadership and motivation skills for the service staff
- Ability to multi-task
- Ability to develop and maintain a good business relationship with both external and internal customers
- Dependable
- Empathy and customer service
- Self-managed and motivated
- Great communication-verbal and written
- Initiative
- Detail and organized
