What are the responsibilities and job description for the Floor Service Associate position at Four Winds Casinos?
**Job Summary**
We are seeking a skilled and customer-focused Floor Service Associate to join our team at Four Winds Casinos. As a key member of our dining service staff, you will be responsible for providing exceptional guest service and ensuring that every experience is memorable and enjoyable.
Main Responsibilities:
- Deliver prompt, efficient, and courteous food and beverage service to guests in accordance with our high standards.
- Maintain a clean and organized work environment, adhering to health and safety protocols at all times.
- Utilize our point-of-sale system to accurately process transactions, manage cash handling, and maintain a positive cash balance.
- Monitor guest alcohol consumption and respond accordingly, always promoting a safe and responsible environment.
- Collaborate with colleagues to achieve excellent teamwork and exceed guest expectations.
Requirements:
- High school diploma or equivalent preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- A strong commitment to providing exceptional guest service and creating a welcoming atmosphere.
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
- Familiarity with cash handling procedures and point-of-sale systems.
- A Level 4 Gaming License is required for this position.
About Us:
Four Winds Casinos is a leading gaming and entertainment destination, dedicated to delivering an unforgettable experience for our guests. Our team is passionate about creating a warm and welcoming atmosphere, where everyone feels valued and respected.
