Room Attendant

SUMMARY: 

Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Vacuums, sweeps, scrubs, mops, and cleans carpet and flooring in guest rooms.
• Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.
• Scrubs, disinfects and deodorizes showers, toilets, washbasins, and other bathroom and vanity fixtures.
• Removes trash and debris from guest rooms.
• Strips beds, collects dirty linens, and makes beds with fresh linens.
• Replenishes linens, amenities and other supplies in guest rooms.
• Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations.
• Reports items found in guest rooms to supervisor and/or properly tags lost and found items.
• Routinely inspects guest rooms for maintenance needs, such as burned-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems, and reports it to the housekeeping office, for proper resolution.
• Takes responsibility for a “Pass Key” during assigned shift by signing out and turning in to housekeeping management at end of shift to appropriate person.
• Maintains and cleans all equipment used throughout shift.
• Completes proper reports.
• Replenishes linens, amenities, and other supplies in his/her work station.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) preferred.

SPECIAL QUALIFICATIONS:

Must possess effective communication and organizational skills.  

This position requires a Level 4 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. 

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.  The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.   

The employee is regularly required to lift, push, pull and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Applicant must successfully complete screening for essential job functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly exposed to risk of exposure to cleaning chemicals used in the maintenance of the property.

The noise level in the work environment is usually moderate.  A casino environment is typically smoky.