What are the responsibilities and job description for the Operations & Maintenance Coordinator - Solar position at FourGen Holdings?
Position Summary
The Solar Operations & Maintenance Coordinator is primarily responsible for the coordination of service calls, including generating proposals and work orders, monitoring service call timelines, scheduling labor and materials, and tracking margins. This role has direct client interactions and is a vital part of assuring customer satisfaction and profitable business growth.
What You’ll Do
- Manage Work Orders
- Monitor PV site equipment remotely for performance and alerts, creating proposals for identified issues.
- Intake of client requests for service; create/manage client records.
- Develop proposals.
- Manage Work Orders, Clients, and Sites in proprietary software application.
- Generate invoice requests for Work Orders evaluating all labor, material, tooling, travel costs.
- Develop/Improve client relationships to grow book/scope of work.
- Schedule Labor and Material
- Oversee on-going work order timeline.
- Schedule labor and material in coordination with client and other Project Coordinators and O&M Manager.
- Request material and labor quotes, issues POs for approved work, manage timeline for completion/closeout.
- Close out Work Orders.
- Follow up on delayed/stalled material and projects through completion.
- Budgetary Analysis & Planning
- Collaborate with O&M team on forecasting field employee headcount and equipment needs.
- Contribute to analysis of billing rates, margins, and costs.
What You’ll Need for Success
- HS diploma required; Bachelor's in Environmental Sciences or related field preferred.
- 1 years in the solar/energy industry.
- Project coordination experience required.
- Familiarity with solar repair terminology and standard scopes of work.
- Strong multi-tasking, data organization, and MS Office skills (Intermediate Excel).
- Excellent customer service and communication skills
- Ability to interpret electrical drawings is desired.
- Desired: OSHA 10, NABCEP, PV101 intro courses.
Our Company
Continental Energy Solutions (CES) offers end-to-end commercial renewable energy solutions. We design, engineer, procure, install, commission, monitor, and maintain solar arrays, solar plus battery storage, and full microgrid solutions. Our experienced team and extensive project portfolio including both rooftop and ground mount systems for big-box retail, warehouse, and campus solutions have put CES at the top of our industry in the Midwest.
We offer an unbeatable team of engineers, project managers, and field supervisors, including NABCEP Certified Professionals, the gold standard in the solar industry. Together, we build solar and energy storage solutions for every customer that overcome any challenge.
Working for Continental Energy Solutions provides:
- Collaboration, assistance, tools, and resources for success
- An engaging and respectful workplace
- Pride working for the largest PV and battery storage installer in the Midwest.
Continental Energy Solutions is committed to equal employment opportunity. CES seeks to provide a welcoming and inclusive environment of mutual respect and provides employees a work environment free from discrimination and harassment. Continental Energy Solutions does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual or gender orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
