Dairy Queen General Manager

Position Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while working with daily and weekly management responsibilities.

Essential Functions:

• Supervise work team and ensure shift responsibilities are completed.
• Complete daily bookwork and ensure it is accurate and complete.
• Initial training of new employees and on-going training of existing employees.
• Practice and enforce Fourteen Foods policies and procedures.
• Complete cash register transaction with customers and prepare orders.
• Prepare food products according to food preparation guidelines.
• Follow and maintain adherence to all food safety standards.
• A general working knowledge of all food/product preparation equipment.
• Perform physical functions that include but are not inclusive to:
• Standing, Sitting, Walking, Bending, Twisting, Kneeling and Climbing,
• Reaching, Lifting (0-50 lbs.), Carrying (0-50 lbs.), Grasping,
• Repetitive Motion

• Working conditions may also vary in location/department; such as:
• Heat (working in the kitchen), Cold (walk-in coolers and freezers)
• Noise, Heights,
• Chemicals, Mechanical and Electrical Hazards

• Perform cleaning duties in all areas of the store:
• Sweep and mop floors, sweep and pickup parking lot
• Wipe counters and dining room tables, wash dishes and utensils
• Keep food preparation area clean and neat
• Empty trash receptacles and keep dumpster areas clean
• Clean doors, windows, walls and restrooms as needed
• Clean and organize walk-in cooler, walk-in freezer and storage rooms

• Ensure inventory is ordered, stocked and consistently replenished.
• Work as a “team” member to assure consistent customer satisfaction.
• Work eight “peak shifts” per week.
• Perform interviewing and hiring decisions.
• Complete weekly schedules to provide proper coverage to assure consistent customer satisfaction.
• Complete ordering and taking of monthly inventory.
• Assist the District Manager as needed to handle employee relations, weekly numbers, etc. within the district.

Additional Responsibilities:

• Promote company's mission and values.
• Ensure high customer and client satisfaction.
• Accountable for financial goals set for the store.
• Assist Operations Supervisor with local Marketing initiatives.
• Motivate and encourage employees.
• Other duties as assigned.

Fourteen Foods is the largest U.S. multi-unit owner and operator of 240 DQ Grill & Chill® restaurants and Dairy Queen Braziers in 13 States. Since 2002, the Fourteen Foods recipe for success has been a combination of champion restaurant teams, raving fans, and an undeniable commitment to communities served. With a strong foundation built on faith and a continuous drive to exceed expectations through honesty, integrity, and accountability, Fourteen Foods works to build people and profits, one smile and story at a time._Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._E-Verify Notice - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Evening shift

Work Location: In person