Client Advisor

Looking for a Full-Time Client Advisor for our Luxury Fashion Client

Compensation: $27/hour plus 2% commission full benefits Health, dental and vision paid for 100% for employee. 401k non-elective contribution of 3%.

Location: Brickell City Centre

Hours: 11am-9pm- They are open 7 days a week so they can be scheduled any day, but do have 2 days off per week.

Role Reports Into: Sales Manager

Position Purpose:

We are seeking an energetic, dependable retail sales associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our client experience a positive one. Top-notch customer service skills are a must, as is the ability to learn product knowledge quickly.

Essential Duties & Responsibilities:

Sales/Customer Service:

• Strive to meet or exceed store goals and personal KPI’s
• Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Follow the established Westime “Sales Techniques and Service”
• Develop strong product knowledge as well as company history, information and news knowledge.
• Knowledgeable in current industry trends and technology including familiarity of competition.
• Maintain a professional appearance and behaviors and follow the Westime dress code standards
• Support all company initiates as they relate to product launches, customer service and selling

Store Operations:

• Adhere to company policies and procedures at all times
• Assist with inventory and special projects as needed
• Perform opening and closing store duties as needed
• Visual Merchandising
• Assist in maintaining visual standards with direction from corporate and management

Team Relations:

• Maintain open, professional and ongoing communications with store management, peers and corporate.
• Partner with the team to achieve store goals
• Be a positive role model and represent the brand appropriately at all times
• Adapt to changing needs of the brand and company
• Where requested, participate in the training of new sales associates (product knowledge, store procedures, company policies, etc.)

Education & Skills Required:

• Minimum of 3 years’ experience in luxury retail required
• Previous experience in high end watch sales preferred
• Experience and proven success in client service in a luxury environment needed
• Strong organization, communication and follow-up skills are essential
• Strong attention to detail with the ability to handle multiple demands simultaneously
• Results oriented and self-motivated individual who is able to achieve goals defined by management
• Highly flexible and able to work as part of a team in a demanding environment
• Computer proficiency a must

Please submit your resume for consideration!

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