What are the responsibilities and job description for the Busser/Runner - The Sports & Social Club position at Fourth Street Live!?
The Sports & Social Club is a relaxed sports bar offering classic pub food and tremendous sports viewing, in a comfortable tavern setting. Serving lunch, dinner and a dynamic nightlife, The Sports & Social Club also offers bowling, live entertainment, and The Eagle: a fully equipped private party room. The restaurant and bar is equipped with state of the art technology including the ultimate sports viewing room equipped with two 100 inch high definition projectors and digital surround sound, making the S&SC the perfect venue to watch sports and party with friends.
Busser/Runner Responsibilities include, but are not limited to:
- Provide an energetic, outgoing, fun personality while maintaining professionalism.
- Perform varied duties to ensure all aspects of the proper steps of service.
- Offer polite, professional, and courteous customer service.
- Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
- Maintain service stations in a clean and orderly manner throughout shift.
- Clear and clean tables in a timely manner.
- Reset tables according to specifications of location.
- Perform more than one task at a time.
- Offer polite, professional, and courteous customer service.
- Communicate effectively with co-workers.
- Communicate with guest clearly, patiently, courteously and with good humor.
- Complete all side work as assigned.
- Maintain a clean and orderly work area to ensure safety.
- Clear all empty tables and set tables for new guests.
- Restock service stations.
Busser/Runner Qualifications
- Prior customer service and/or restaurant experience preferred.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
The Busser/Runner position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 75 pounds.
- Handling objects (including food and utensils), products, and bussing tubs/trays.
- Standing, bending, stooping, and kneeling.
- Must be able to move about the entire facility safely and efficiently.