What are the responsibilities and job description for the Receptionist - Fowler Kia of Longmont position at Fowler Automotive?
Job Details
About Our Company
Fowler Automotive is family owned and operated since 1973. We are dedicated to providing exceptional dealership experiences to our customers, as well as our employees in the Norman, OK; Oklahoma City, OK; Tulsa, OK; and Denver, CO areas.
For 50 years, Fowler Automotive believes that art, culture and thriving places are the heart of our communities. It is important to us that we build up the communities that our dealerships call home.
The mission of Fowler is to grow our business by earning the respect, trust and loyalty of our customers through our employees. We are constantly searching for bright, motivated, and energetic individuals to build our professional team. Our employees strive to provide the best service and care for our customers. If you feel that you have the skill set to add more value to our company, then we want to get to know you!
Automotive Receptionist – Fowler Kia of Longmont
Are you friendly, customer service oriented and looking for a cool place to work? Come be our new receptionist! As our receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. To be a success in this position you will need to be reliable, professional, and ready to make a move toward a long-term career. Fowler Automotive is a family and we treat each employee as such.
Job Responsibilities
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message
- Greets customers and determines the nature of their visit
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
- Sets service appointments
- Responsible for tracking all incoming/outgoing calls and all appointments made
- Understand and follow processes and procedures
- Assists with clerical duties as requested
Education and/or Experience
Previous Reception or Customer Service experience is a plus
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Will be required to work Saturdays with a day off during the week
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Compensation
Compensation is based on experience and is highly competitive in the marketplace. Ranges from $18.00 - $20.00 per hour.
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, PTO, volunteer PTO, holidays, bereavement leave, parental leave and job specific education and training. Fowler also offers the Mamava Lactation Pods for customers and personnel. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate employees on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Salary : $18 - $20
