What are the responsibilities and job description for the Business Development Center Manager position at Fox Automotive?
Join the dynamic team at Fox Automotive, where we pride ourselves on providing unparalleled customer service and exceptional automotive solutions. We are seeking a passionate and driven Business Development Center Manager to lead our team in Rochester Hills, Michigan, and elevate our customer engagement strategies. As a pivotal member of our management team, you will spearhead initiatives to enhance customer relationships and drive our business forward. Our work environment is vibrant and collaborative, providing opportunities for professional growth and development. If you are looking for a challenging and rewarding opportunity in the auto service industry, where your skills and enthusiasm can make a significant impact, we encourage you to apply and become a part of Fox Automotive's exciting journey.
Benefits
Annual Base Salary Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Responsibilities
Lead and manage the daily operations of the Business Development Center to ensure effective coordination with the sales, service, and parts departments.
Develop strategies to increase customer engagement and generate business leads through direct marketing channels.
Monitor and analyze customer communication channels to ensure timely and efficient responses.
Train, coach, and motivate the team to achieve targets and maintain high service standards.
Collaborate with management to identify new opportunities for growth and service improvement.
Ensure accurate record-keeping and reporting for customer interactions and sales activities.
Requirements
Experience: Proven experience in a business development role within the automotive industry, preferably in a managerial capacity.
Leadership Skills: Strong leadership and team management abilities.
Communication Skills: Excellent verbal and written communication skills.
Customer Service: A strong focus on providing top-notch customer service.
Problem Solving: Proficient in problem-solving and conflict resolution.
Technical Skills: Familiarity with CRM systems and basic computer skills.
Work Ethic: A strong work ethic with a drive to achieve and exceed goals.
Salary : $47,000 - $52,000
