What are the responsibilities and job description for the ADMISSIONS || HOME CARE AGENCY position at Fox Chase Wellness Center?
Job description
Position Description:
The Admissions Community Advocate will report to Director of Admissions &
Marketing and will be responsible to maintain and promote Fox Chase Wellness Center and services offered. Advocate and assist potential participants with the application process. Maintain strong communication and network to build relationships with prospects and other organizations. Stay current on community updates, events and opportunities that will increase new participants/prospects. Collaborate with outside entities such as IEB, MCO, PCA and COA to successfully obtain authorization for services with the agency.
ADMISSIONS ADVOCATE RESPONSIBILITIES:
- Bring in new business by networking and or outbound calls daily. (Supervisor will review your goal and require a minimum number of calls).
- Build and maintain strong relationships with new and existing participants referral sources such as: Physicians, Hospitals, Nursing Facilities, Assisted Living and other community resources
- Coordinate with management on marketing strategies, and reporting field activity
- Meet with participants and/or family members to explain services and maintain positive relationships
- Conduct sales calls, and evaluate results and effectiveness of sales activity
- Manage and help formulate strategic marketing plans that meet the Agency’s goals
- Develop and execute marketing strategies for Fox Chase Website and social media channels
- Assist in producing all advertising and marketing collateral
- Attend meetings as necessary for stronger marketing strategies, and to review current workload
- Maintain good communication with all departments to ensure excellent customer service
- Other duties as assigned
ADMISSIONS ADVOCATE REQUIREMENTS:
- Experience with Managed Care Organizations, Maximus and Home Care
- Marketing/Sales
- Receive and follow up on incoming calls/follow up and make outgoing calls
- Demonstrate good organizational, communication and interpersonal skills
- Demonstrate ability to work in a slow/fast paced environment
- Excellent written, verbal and presentation skills
- Logical thinking, collaborative work style, personable, outgoing and assertive when required
- Demonstrate analytical skills, complex problem-solving skills and highly organized
- Ability to gather resources and information across many departments and develop solid working relationships with individuals
- High energy, ethical, solid demonstration of good common sense and self-motivated
- Ability to meet deadlines
- Maintain good documentation using internal office database
- Must be able to work both independently and as a team player
- Must be proficient with Microsoft Office Suite
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Experience:
- Home Care: 1 year (Required)
- Marketing: 1 year (Required)
Language:
- Bilingual (Required)
Willingness to travel:
- 50% (Required)
Work Location: One location
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $20
