What are the responsibilities and job description for the fox com is hiring: Assistant Manager, CRM/Email Marketing, Fox News (R50027461) position at fox com?
OVERVIEW OF THE COMPANY
Fox News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.
JOB DESCRIPTION
Fox News is looking for a CRM Assistant Manager to implement and analyze customer communications across all channels : email, push notifications, and In-App Messages. In this role, you will leverage Braze, an email service provider (ESP) to create and execute marketing campaigns. The Assistant Manager will collaborate with Editorial, Creative, Product, and Business Intelligence to ensure customer journeys are accurate and deliver optimal user experiences.
The successful candidate will have a solid CRM background and experience in Braze. The candidate must have a strong understanding of customer segmentation and decision tree design. The candidate must be analytical and technically inclined.
A SNAPSHOT OF YOUR RESPONSIBILITIES
Campaign Creation : Create, Q&A, and execute marketing campaigns across all channels including : email, push notifications, desktop notifications, in-app messaging, and digital trafficking.
Braze Platform Management : Leverage Braze’s user journey setup, real-time triggers, and segmentation tools to optimize customer experience.
Data Analysis & Reporting : Monitor campaign performance metrics (e.g., CTR, open rates, conversion rates) and provide actionable insights for continuous improvement.
Optimization : Conduct A / B testing to enhance campaign performance and improve customer engagement.
Personalization & Automation : Recommend targeted customer-centric communications to optimize customer experience.
Cross-Functional Collaboration : Work closely with Editorial, Creative, Product, and Business Intelligence.
WHAT YOU WILL NEED
3 years experience with Braze or similar ESP provider.
Experience with Braze is a MAJOR plus.
Familiarity with SQL, Liquid, HTML, and email templating for creating and optimizing dynamic email campaigns is a plus.
Email marketing experience.
Direct response experience is a major plus.
Strong analytical and problem-solving mindset.
Ability to thrive in a fast-paced environment and multi-task.
Ability to stay on schedule and hit deadlines.
Technical proficiency in Microsoft Office (PPT, Excel, Outlook), Google Workspace, Airtable, Tableau, Monday, Miro, Slack.
COMPENSATION AND BENEFITS
Pursuant to state and local pay disclosure requirements, the pay rate / range for this role, with final offer amount dependent on education, skills, experience, and location is $61,000.00-78,250.00 annually for high cost labour markets such as but not limited to New York City and Los Angeles, $50,800.00-65,200.00 annually for all other US locations. This role is also eligible for various benefits, including medical / dental / vision insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.
View more detail about FOX Benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law.
At FOX, we foster a culture and environment where everyone feels welcome and can thrive. We are deeply committed to diversity, equity, and inclusion, including attracting, retaining, and promoting diverse talent across our company.
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Salary : $50,800 - $65,200
