What are the responsibilities and job description for the CORPORATE CONCIERGE position at Fox Communities Credit Union?
We currently have a career opportunity for a full-time Corporate Concierge at our corporate office (Enterprise) in Appleton!
The Corporate Concierge is responsible for the Enterprise branch, and upkeep of the retail store and lounge areas. This position will ensure members and visitors have an exceptional experience by greeting each member / visitor in a cheerful manner while efficiently help them with their requests.
The primary responsibilities of the Corporate Concierge role include but are not limited to :
Branch
- Promoting and upholding the Fox Mission, Purpose, Vision, and Values
- Provide an exceptional experience to members and visitors
- Confidentially, accurately, and efficiently process basic and advanced member transactions and account maintenance
- Assist members with problem resolution
- Direct members to other credit union representatives when appropriate, including virtually connecting members with MRO’s / MLO / LPL for new accounts loan, mortgage, and Investment needs
- Monitor daily activities of the branch for compliance with established policies and guidelines, and resolve any out of compliance issues
- Open and close the branch
- Assist other departments in processing transactions including GL, payoffs and charge off transactions
- Balance cashbox daily while adhering to cash control policies
- Maintain required daily logs
- Order cash and balance vault daily
- Perform branch audits
- Badge and log visitors and vendors that will be entering non-member areas
Lounge
Courier / Mail Room
Retail Store
Candidates for the Corporate Concierge position should possess :
Branch hours : Mon.-Fri. 9am-5pm, Saturdays 9-12pm
Fox Communities Credit Union is a $3 billion in assets community-based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.
Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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