What are the responsibilities and job description for the Mail Services Clerk position at Fox News Network?
OVERVIEW OF THE COMPANY
Fox Corporation
Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including : FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.
JOB DESCRIPTION
Our FOX Studio Lot is looking for a Mail Services Clerk to join our Mail Department! Our Mail Department is a one-stop-shop for FOX's shipping and printing needs, where you will have the opportunity to be cross-trained on multiple functions. In this role, you will receive, sort, and distribute mail and packages according to established service standards, prepare shipments, enter packing information into the appropriate shipping system, and inspect mail and packages for damage. We are looking for someone who has an excellent customer service-oriented attitude, the ability to communicate with all levels of employees, couriers, and vendors, high attention to detail, and is eager to learn the operations of our Mail Department.
You will be assigned the following shift : Monday thru Friday, 8am to 5pm PT
A SNAPSHOT OF YOUR RESPONSIBILITIES
- Provide excellent customer service during regularly scheduled mail runs, special pick-ups and deliveries to the Fox Studio Lot, Fox Plaza & FAB
- Receive, sort and deliver all mail and packages according to established time frames and service standards
- Coordinate messenger services and deliveries
- Answer telephone and in person inquiries
- Perform general clerical duties including but not limited to, ordering supplies, placing service calls for equipment, filing, record keeping and photocopying
- Provide an outstanding customer service experience by finding solutions that meet customer mailing and shipping needs
- Prepare and ship freight shipments, domestic and international mailings, confirm all documentation requirements
- Process incoming and / or outgoing USPS, UPS, DHL and FedEx packages utilizing postage meters, scales, presort mail, certified mail etc.
- Enter recipient and sender info into the appropriate shipping system using USPS, UPS, DHL and FedEx etc.
- Affix postage and shipping labels to outgoing mail and shipments, maintain records on postage and shipments
- Ensure shipments and mailings go out on time daily
- Track inbound and outbound shipments using various software applications e.g. USPS, UPS, DHL etc.
- Maintain accountability using an internal package tracking system on shipping and receiving transactions, including receiving customer signatures for received packages
- Organize and maintain mail, packages and various parcels etc. for delivery and shipment, ensure that all items can be quickly retrieved
- Visually inspect mail, envelopes, packages and other items for damage, notifying Supervisor as needed
- Prepare daily and monthly reports as needed
- Assist with assembling general mailings or projects including but not limited to : photocopying, document scanning, folding, stuffing, stapling, addressing and metering
- Maintain confidentiality of company and customer information, data and materials
- Perform other duties as needed including coverage for other Admin Services departments or job functions
WHAT YOU WILL NEED
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate / range for this role, with final offer amount dependent on education, skills, experience, and location is $20.34 per hour. We provide medical / dental / vision insurance and 401k after they meet eligibility criteria and any State required time-off, in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
View more detail about FOX Benefits.
Salary : $20
