What are the responsibilities and job description for the Administrative Assistant/Coordinator - Car Rental position at Fox Rent A Car Inc.?
Fox Rent-A-Car (a division of Europcar Mobility Group USA) is a benchmark for value leisure car rental in the United States and worldwide. The US market is expanding rapidly as we continue to open locations nationwide. It's a great time to join the Fox Family!
As the Administrative Assistant/Coordinator, you will provide clerical support to the Location Management Team. The coordinator handles various duties, emphasizing processing and following up on all vehicle damage claims and supporting accident documents.
You will:
- Collect Accident Reports and Checklists
- Communicate with the claims team by gathering supporting documentation such as check-out slips, signed rental agreements, police report numbers, impound documentation, witness statements, estimates of damage, and any additional correspondence associated with the accident
- Upload photos of damaged vehicles, accident reports/kits, repair estimates, check-in/out slips, rental agreements, and related supporting documents to the claims website
- Respond to requests from claim coordinators and fleet department, escalating issues as needed to GM or claims department
- Handle calls internally and externally as it relates to customer support, insurance companies, dealerships, repair shops, and other vendors as needed
- Perform various administrative and essential accounting functions such as research and billing support tasks, accounts receivables, order supplies, and miscellaneous reports,
- Maintain lost and found log by tagging items and keeping in contact with the customer
- Complete paperwork for new hires
- Petty cash reconciliation as directed by GM
- Assist with customer service adjustments as requested
Requirements:
- Must be 21 years of age and hold a valid Driver's License
- Occasional weekends and holidays as needed
- Minimum of a High School diploma or equivalent
- Proficiency in Google Suite, including Word & Excel
- Self-motivated and excellent organizational skills and attention to detail
- Ability to function and act independently
- Ability to work in a fast past environment under short time constraints
We offer:
- Employee Discounts
- Referral bonus
- Paid Training and Career Development Opportunities.
- Benefits: Medical, Vision, Dental, 401k
- Paid Time Off, Vacation Time, and Paid Holidays
- A Great Company Culture and an Awesome Management Team!
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
