What are the responsibilities and job description for the Customer Service - Return Agent - Car Rental position at Fox Rent A Car Inc.?
Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals and long-term vehicle usage, with a growing range of mobility-related services.
Are you ready to be the friendly face customers remember when they return their rentals? We're looking for a Customer Service Return Agent to join our team and become a key Company Promoter at our location. If you're outgoing, detail-oriented, and passionate about providing top-notch service, we want to hear from you!
As a Return Agent, you will :
- Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor.
- Conduct thorough inspections of returning vehicles, check for damage, record mileage, and verify fuel levels.
- Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed.
- Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle.
- Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.
Requirements :
We offer :
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
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