Job Category

Regular Support Staff

FVTC Worksite

Appleton Main Campus

Hours Per Week

40

Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal.

Job Description Summary

This position is responsible for independently performing a variety of complex technical functions to facilitate successful instructional operations. Requires extensive knowledge of the College and division operating procedures and information systems. This position serves as a functional and technical expert for divisions regarding the College academic programming and record systems, ensuring compliance with WTCS and college policies, procedures, and requirements.

Job Description

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position.  Other duties may be required and assigned.

• Organizes, analyzes, interprets, and reports data to identify student need for courses, impact of class cancellation, comparison of year over year enrollment trends, and need for additional course sections and/or enrollment capacity. Presents data to department chairs and instructional leaders to improve efficiency of instructional delivery.
• Develops and revises courses in accordance with WTCS guidelines, utilizing Academic Programming system and College Enterprise Resource System. Ensures all components of courses are in alignment with college policies and WTCS guidelines. Ensures that any equipment requirements, course supplies, and additional course fees are properly set up, documented, and communicated to students.
• Devises creative scheduling solutions in college-designated software to allow maximum flexibility in instructional operations. Responsible for scheduling course sections of degree program offerings, continuing education offerings, community/personal enrichment offerings, and employer-specific and multi-recipient contracts, ensuring maximum visibility and a seamless enrollment experience for students, staff, and community members.
• Submits academic programming system proposals for new degree program creation and modification, initiating a college-wide approval process. Ensures all aspects of programs are in alignment with college policies, WTCS guidelines, and industry requirements.
• Responsible for testing and validating course/program data in College Enterprise Resource System and maintaining historical data while making necessary course/program updates as needed. 
• Prepares instructor schedules and verifies accuracy of instructor workload hours. Generates and distributes Activity Pay for non-contract instructional hours and adjunct faculty. Functions as a resource for Human Resource system questions. Responsible for knowledge of Employee Handbook items related to faculty teaching assignment.
• Maintains adoptions of textbooks and materials for all courses in College Enterprise Resource System and Online Bookstore Management Tool. Creates and submits textbook requisitions to College Bookstore to ensure timely student access to course materials, including textbooks and digital resources. Monitors status of adoptions and coordinates with College Bookstore to troubleshoot any issues relating to textbook orders, inventory, etc. Communicates with faculty and textbook publishers to ensure updates and changes are accurately captured.
• Creates documentation for students and faculty/advisors, providing accurate program and course information to assist with course planning and provide full visibility to planned coursework through program completion. 
• Analyzes course and class-related data in College Enterprise Resource System and Wisconsin Technical College System database. Research course history, reviews current offerings, and determines future need for course to satisfy WTCS requirements. Updates courses based on changes in WTCS System Office requirements to ensure compliance.
• Anticipates issues and proactively researches and offers solutions relating to enrollment, scheduling, and other instructional operations. Quickly and effectively adapts to change, ensuring the division’s instructional operations continue to meet the ever-changing needs of the population served by the division.
• Schedules dual credit course sections offered in partnership with K12 schools throughout the district. Coordinates with Office of K12 Partnerships and dual credit instructional liaisons to ensure accuracy of course section details.
• Utilizes college room scheduling system to ensure logical and consistent course section and event scheduling. Reviews and approves internal and external requests for usage of division space and resources. Identifies and resolves scheduling issues relative to the effective use of academic space and compliance with special needs.
• Serves as a single point of contact for the division, acting as a liaison to the College Bookstore, Room Scheduling Business Analyst, Payroll, Certification Office, IT, and other areas of the college as needed. Provides excellent customer service to internal partners, communicating effectively and maintaining working relationships with college faculty, staff, and students. 

Non-Essential Functions and Responsibilities

• Performs projects and other related divisional duties as requested.
• Provides back up support to division and other Analysts – Academic Operations.

Minimum Qualifications

Education and/or Experience Requirements:

• Associate Degree in related field is required, AND
• One to three years of recent, related work experience is preferred, AND
• Advanced skills in College Resource Management System technology is preferred, AND
• Intermediate knowledge of Windows operating systems, MS Office Suite (i.e. Word, Excel, and Outlook) is preferred, OR
• An equivalent combination of related education, training, and experience.

Licenses, Certifications, and Other Requirements:

• Requires a valid Driver’s License and acceptable driving record or willingness to obtain.
• Subject to FVTC Motor Vehicle Records Disclosure check.

In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. 

Work Environment

• Work will be completed in a hybrid environment, both in person and virtually with the majority in person.

Work environment may change based upon college needs.

Physical Requirements

• Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. 
• Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. 
• Communication: Clear verbal and written communication skills are essential for interacting with employees, and stakeholders, both in-person and through electronic means. 
• Driving: Valid driver's license, or willingness to obtain and ability to operate a vehicle.

EOE/ADA Statement

Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE).  In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time.  The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.

Additional Information

Pay Rate: $27.47 per hour.

Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines.

At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid vacation, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more.

Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities.
For questions regarding the College’s nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).

Salary : $27