Administrative Support III - Oshkosh Riverside Campus Operations

Job Category
Regular Support Staff
FVTC Worksite
Oshkosh Riverside Campus
Hours Per Week
40

Job Description Summary
This position serves as the primary support for campus operations, performing administrative, operational, and student support duties. In the manager's absence, this role oversees daily campus activities to ensure seamless operations. Responsibilities include coordinating courses, maintaining compliance with school policies and billing practices, and providing comprehensive support for college programs. Strong knowledge of college policies, academic programs, and administrative procedures is essential.

Job Description
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned.

Office Management & Leadership:

• Serve as the lead team member in maintaining office procedures, including operational planning, office management, and training for new hires.
• In the absence of the manager, oversee all campus activities.
• Provide administrative support for the Campus Manager and the Vice President of Diversity, Equity & Inclusion.

Enrollment & Course Data Analysis:

• Organize, analyze, and report enrollment data to identify student course needs.
• Compare year-over-year enrollment trends to support course scheduling decisions.
• Enter and monitor class section data in Workday, ensuring accuracy.
• Collaborate with the Campus Manager and instructional leaders to maintain precise class section records and provide reports to Student Services to optimize class enrollments.

Instructional Support & Payroll Liaison:

• Generate and distribute Activity Pay Agreements for non-contract instructional hours and adjunct faculty through Workday.
• Act as the liaison with Payroll and the Certification Officer, addressing Workday-related issues and questions.

Room Scheduling & Event Coordination:

• Coordinate room scheduling for classes, meetings, and events using the room scheduling system.
• Prepare rental agreements and Business & Industry Services agreements.
• Arrange room reservations, materials, and hospitality while resolving scheduling conflicts and ensuring compliance with special requirements.
• Maintain contract files and serve as the primary point of contact for internal and external stakeholders.

Budget & Purchasing Oversight:

• Manage purchasing and spending authorizations.
• Process requisitions and ensure proper documentation for budget-related transactions.

Advisory Committee Support:

• Coordinate committee operations by preparing reports, presentations, and meeting materials. Schedule and organize meetings, distribute agendas, accurately transcribe minutes, and manage committee records and databases.
• Foster clear and consistent communication to keep committee members informed and engaged.

Justice-Involved Education Coordination:

• Collaborate with the Campus Manager, Vice President of Diversity, Equity & Inclusion, and Regional Operations to contract, plan, and coordinate education and training programs for justice-involved individuals in partnership with campus and community organizations.

Student Recruitment & Engagement:

• Collaborate with Student Services to identify prospective students and build relationships through in-person interactions and the college's CRM.
• Assist with follow-up via phone, email, text, and other communication tools.

Facility & Technology Management:

• Ensure the facility remains fully functional by monitoring temperature, cleanliness, room setup, and technology needs.
• Troubleshoot office and classroom technology, including audio/visual and instructional support equipment. Submit work orders and escalate concerns as needed.
• Monitor the Oshkosh Riverside Campus website and submit update requests as needed.

Non-Essential Functions and Responsibilities

• Lead and participate in cross-training for campus operational functions to ensure high-quality customer service and provide coverage as needed.
• Represent FVTC and the Oshkosh Riverside Campus at off-campus and community events upon request.
• Support and provide oversight to additional projects as needed.
• Perform related duties as requested by manager.

Minimum Qualifications
Education and/or Experience Requirements:

• Associate degree in related field
• Three years of recent relevant office and customer service experience

Licenses, Certifications, and Other Requirements:

• Advanced skills in Microsoft Word, PowerPoint, and Excel is required, including proficient research skills.
• Advanced oral and written communication skills, including strong composition skills are required.
• Demonstrated ability to handle a variety of complex issues requiring analysis, problem-solving and sound judgment to apply the best solution is required.

In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Work Environment

• This role is primarily based in an office environment. A hybrid work schedule, including up to one remote day per week, may be available at the discretion of the manager based on business needs.
• Standard hours are Monday through Friday, 7:30 AM-4:00PM, with occasion evening hours as needed.
• This role requires regular collaboration with team members
This role requires a high level of independent work

Work environment may change based upon college needs.

Physical Requirements

• Sitting: Prolonged periods of sitting while performing tasks and utilizing computer system.
• Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace.
• Lifting and Carrying: Occasional/continuous lifting and carrying of light to moderate items (include weight estimate).
• Climbing: Capability to climb stairs or ladders.
• Fine Motor Skills: Requires precise hand movements for typing and using office equipment.
• Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury.
• Communication: Strong verbal and written communication skills are essential for interacting with staff and stakeholders, both in-person and through electronic means.
• Travel: Some travel may be required (10%).

EOE/ADA Statement

Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.

Additional Information

Pay Rate: $24.53 per hour.
Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines.

At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid vacation, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more.

Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities.
For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).

To apply, please visit: https://fvtc.wd1.myworkdayjobs.com/en-US/FVTC/job/Oshkosh-WI/Administrative-Support-III-Oshkosh-Riverside-Campus-Operations_JR2025-1251-1

Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.

jeid-5c9dc3aca29ee148a38aba4c08fd898e