IT Infrastructure Manager

Foxconn EV System LLC

Job Description – IT Infrastructure Manager

FSLA Status: Exempt

Location: Lordstown, OH

Reports To: IT Director

Direct Reports: IT Specialists, Network Engineers, Systems Engineers

Primary Function: The IT Infrastructure Manager is responsible for management and support of a portfolio of applications and technology solutions. The IT Infrastructure Manager has overall responsibility for the architecture, support, maintenance, deployment, and enhancement of networking and infrastructure. Additionally, the IT Infrastructure Manager is responsible for planning and overseeing technical development being executed by both internal and vendor led teams – while working collaboratively with business units delivering technical solutions that meet goals and objectives.

Duties and Responsibilities:

• Provide guidance and leadership to the IT Infrastructure and Technical Support teams at Foxconn, Ohio
• Coordinate resources toward the goal of successful project implementation and system maintenance.
• Liaison is to facilitate communication between users, stakeholders, and the project team.
• Create project status progress reports and develop key insights presentations
• Define and delegate critical milestones within Infrastructure and network functions.
• Competency plan for the scaling of the IT infrastructure

• Lead large IT projects, including the design and deployment of new IT systems and services.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
• Assess vendors and develop test strategies for new hardware and software.
• Provide leadership and manage the work activities of direct reports in the area of application development for Commercial-off-the-Shelf (COTS) and the applications that includes new solutions and enhancement of existing systems.
• Collaborate with business and key IT stakeholders to plan, prioritize, and schedule network development and enhancement requests, while providing direction and guidance to the applications development staff.
• Accountable for availability and performance of applications portfolio, including ownership of incidents and release management.
• Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management.
• Communicate project status to various levels of management.
• Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security architectures.
• Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code.
• Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders.
• A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business.
• An interest in staying hands-on technical as well as wearing that team management hat.

Required Education

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Industry standard technical certifications or equivalent field experience may substitute.

Required Experience

• 7 years of relevant work experience.
• Expertise in business process analysis, requirements gathering, solution design and development, vendor management, and a strong business understanding.
• Experience in a management or supervisory role on an application delivery team
• Experience leading and managing large IT projects and rolling out IT systems across various technologies.

Required Competencies

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Develops Talent - Developing people to meet both their career goals and the organization’s goals.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Required Skills/Licenses/Certifications

• Manufacturing experience is a plus.
• Excellent project management skills and strong ability to prioritize.
• Proven ability to assess business needs and translate them into relevant solutions.
• Strong written and verbal communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills.
• Strong critical thinking and decision-making skills.