IT Technical Writer - Austin, TX

We are looking for an IT Technical Content Writer to create high-quality, engaging, and technically accurate content for our products, services, and solutions. The ideal candidate will have a knack for breaking down complex technical concepts into clear, compelling, and user-friendly content for diverse audiences, including developers, IT professionals, and end-users.

Key Responsabilities:

• Research, write, and edit technical articles, blogs, whitepapers, case studies, and documentation.
• Develop product manuals, API documentation, user guides, and FAQs.
• Collaborate with engineers, product managers, and SMEs to gather technical details.
• Ensure content is SEO-optimized and aligns with brand voice and style guidelines.
• Simplify technical jargon for non-technical audiences without losing accuracy.
• Maintain and update existing content to reflect product updates and industry trends.
• Work with marketing teams to create compelling content for campaigns, websites, and social media.

Required Qualifications:

• 3 years of experience in technical writing/content creation (IT, SaaS, or tech industry preferred).
• Strong understanding of technical concepts (e.g., software development, cloud computing, APIs, cybersecurity).
• Proficiency in markdown, HTML, or tools like Confluence, MadCap Flare, or Git.
• Familiarity with SEO best practices and basic analytics (e.g., Google Analytics).
• Excellent writing, editing, and proofreading skills in English.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Preferred Qualifications:

• Experience with developer-focused content (e.g., tutorials, API docs).
• Knowledge of graphic design tools (e.g., Canva, Adobe Illustrator) for visual content.
• Background in coding or scripting (Python, JavaScript, etc.) for technical depth.

Job Types: Full-time, Contract

Pay: $4,500.00 per month

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Writing: 3 years (Required)

Ability to Commute:

• Austin, TX (Required)