Demo

G01 - Data Scientist

FPT Asia Pacific Pte Ltd
MI Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

About the Role

You'll be responsible for analyzing user interactions, optimizing chatbot performance, and developing advanced functionalities to enhance user experience.

Responsibilities : Model Development :

  • Develop and refine machine learning models to improve chatbot performance in tasks such as intent classification, dialogue management, and sentiment analysis.
  • Experiment with different models and algorithms to achieve optimal results.
  • Collaborate with engineers to integrate models into the platform.

Data Analysis :

  • Conduct in-depth analysis of interaction data to identify patterns, trends, and areas for improvement.
  • Utilize statistical techniques and visualization tools to communicate findings effectively.
  • Develop key performance indicators (KPIs) to measure chatbot effectiveness and track progress.
  • Natural Language Processing :

  • Apply NLP techniques to understand user queries, extract relevant information, and generate appropriate responses.
  • Explore cutting-edge NLP methods to enhance chatbot capabilities.
  • Innovation :

  • Stay up-to-date with the latest advancements in machine learning, NLP, and chatbot technologies.
  • Propose and implement innovative solutions to address chatbot challenges and improve user experience.
  • Collaboration :

  • Work closely with engineers, product managers, and other stakeholders to ensure that data-driven insights are effectively integrated into the platform.
  • Qualifications :

  • Min. Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field (or equivalent experience).
  • Proven experience in data analysis and machine learning with tools including but not limited to : Python and libraries like scikit-learn, TensorFlow, or PyTorch.
  • Strong understanding of Natural Language Processing (NLP) concepts and techniques.
  • Experience working with real-world, large-scale datasets.
  • Excellent communication and collaboration skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Experience and Skills Needed :

  • Capable of translating business use cases into analytical problems and identifying appropriate data sources to tackle these problems.
  • Proficient in writing scripts for data preparation and analysis, using modern analysis tools & programming methodologies.
  • Proficient in cleaning, imputing, and correcting anomalies in the collected structured or unstructured data to ensure a high standard of quality in data sets to be used in the analysis work.
  • Proficient in exploring and analyzing datasets, applying probability and statistical methodologies and techniques to discover insights from the data.
  • Proficient in building machine learning models to identify, recognize patterns and make predictions.
  • Proficient in design principles and use of visualizations to best convey the intended information.
  • Capable of developing data visualization from standalone graphs and charts onto highly customized tools and apps while tightly integrated to the data systems for real-time visualization of information.
  • Capable of translating results from analysis work into actionable recommendations for stakeholders.
  • Capable of communicating results from analysis work in a coherent data story for stakeholders.
  • Experience in model deployment.
  • Experience in stakeholder management.
  • Experience in agile project management.
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