Community Manager

Job Description

Are you an experienced property manager looking to take your talents in a more entrepreneurial direction? Are you looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a Community Manager who has just the right balance of management and sales skills and a real knack for great customer service. You will oversee and direct the day-to-day property management operations for one of our many manufactured home communities.

An equally important part of your job will be to generate new revenue through sales and leasing of our homes, which will, in turn, generate additional income for you. We provide you with a great deal of latitude and independence in how you manage your community. If you like the idea of helping to build and maintain a community, and you have the qualifications and background we're looking for, we want to talk with you!

OVERVIEW

As a Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations. Ensuring a positive atmosphere and responsive service for the residents of your community will not only mean satisfied long-term residents but also better word of mouth referrals!

JOB DUTIES

• Ensure residents receive the highest levels of service consistent with the company's customer service philosophy
• Handle and resolve resident/customer service issues in a timely and professional manner
• Maintain properties to ensure they look their best at all times
• Develop a marketing strategy and maintain effective advertising to attract prospective residents to the community
• Meet or exceed home sales and leasing budgets
• Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
• Oversee the eviction process for your community with the assistance of your Regional Manager
• Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
• Oversee capital expenditure improvements
• Other duties and projects as assigned

REQUIREMENTS

As a Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role.

• High school diploma or GED
• Bachelor's degree in Real Estate Studies, Hospitality or Business, a plus but not required
• Prior sales and leasing experience
• General knowledge of repair and maintenance duties
• Solid negotiation skills
• Ability to thrive in a fast-paced environment
• Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
• Computer proficiency, including the internet and Microsoft Office
• Flexibility to respond to community needs during non-business hours
• Ability to live on-site within the community (housing provided) or within a close proximity
• Property management and supervisory experience, a plus

All applicants are welcome to apply.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer Service: 2 years (Preferred)
• Property Management: 2 years (Required)

Work Location: In person

Salary : $40,000 - $45,000