What are the responsibilities and job description for the CPG Sales Coordinator position at Fractal Analytics?
Key Responsibilities / Education / Qualification:
Sales Operations & Strategy:
Oversee and coordinate day-to-day sales operations to ensure smooth, efficient execution across multiple projects.
Assist the sales leadership in developing sales strategies, identifying opportunities for growth, and optimizing the sales process.
Collaborate with cross-functional teams to manage product launches, promotional campaigns, and market development activities.
Account Management Support:
Manage relationships with key accounts, distributors, and retailers, ensuring customer satisfaction and timely order fulfillment.
Support the sales team in negotiations, maintaining consistent communication with clients, and managing expectations regarding pricing, product availability, and deliveries.
Address and resolve complex client queries and issues, demonstrating strong problem-solving and customer service skills.
Order & Inventory Management:
Oversee the order-to-delivery process, ensuring accurate order processing, inventory management, and shipping coordination.
Work closely with logistics and supply chain teams to ensure that client orders are delivered on time, managing any order discrepancies or delays.
Monitor stock levels, proactively identify potential supply chain disruptions, and communicate solutions to the sales team.
Reporting & Analysis:
Analyze sales performance data, identifying trends, gaps, and opportunities for improvement.
Prepare detailed sales reports for management, highlighting key performance metrics, client feedback, and progress toward sales targets.
Track and report on market trends, competitive activities, and customer insights, helping to inform business strategies.
Team Collaboration & Mentoring:
Provide guidance and support to junior sales coordinators and assistants, helping them to develop skills and grow within the company.
Lead internal meetings and provide status updates on sales projects and activities.
Act as a liaison between the sales team, marketing, and product teams to ensure alignment on objectives and deliverables.
Sales Meeting & Event Coordination:
Organize and coordinate sales meetings, training sessions, industry events, and trade shows.
Prepare materials for sales meetings, client presentations, and product demonstrations.
Process Improvement & Efficiency:
Identify and implement process improvements to streamline sales workflows, enhance productivity, and improve customer satisfaction.
Drive the adoption of sales tools and technologies that increase operational efficiency.
Education:
Bachelor’s degree in Business Administration, Marketing, Sales, or related field.
Experience:
7-10 years of experience in sales coordination, sales operations, or account management within the CPG industry.
Proven success in managing complex sales processes, large accounts, and cross-functional projects.
Strong understanding of CPG industry dynamics, retail distribution, and supply chain management.
Skills & Abilities:
Excellent communication, interpersonal, and relationship-building skills.
Strong organizational and multitasking abilities to handle multiple priorities.
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), CRM software (e.g., Salesforce, HubSpot), and order management systems.
Ability to analyze data, create actionable insights, and drive sales strategy.
High attention to detail with a focus on accuracy and problem-solving.
Salary : $93,000 - $173,000