What are the responsibilities and job description for the Part-time Fragrance Specialist (The Oculus, World Trade Center) position at Fragrance.com?
Position Title: Fragrance Specialist (The Oculus, World Trade Center)
Department: Retail – Sales
Reports to: Store Manager
Classification: Hourly (Part-time)
COMPANY PROFILE
Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more.
JOB OVERVIEW:
The Fragrance Specialist will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. You will work to foster client’s loyalty, brand awareness and expand our brand presence while spearheading these efforts with a customer-centric attitude / concierge-like service.
RESPONSIBILITIES:
Department: Retail – Sales
Reports to: Store Manager
Classification: Hourly (Part-time)
COMPANY PROFILE
Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more.
JOB OVERVIEW:
The Fragrance Specialist will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. You will work to foster client’s loyalty, brand awareness and expand our brand presence while spearheading these efforts with a customer-centric attitude / concierge-like service.
RESPONSIBILITIES:
- Demonstrate selling, incentive and product knowledge strategies
- Cover sales floor at all times
- Maintain awareness of all sale promotions
- Replenish sales floor as needed
- Execute store maintenance checklist (neat, clean and tidy) including service desk.
- Uphold the highest standards of integrity and ethical behavior, acting with honesty and transparency in all professional interactions.
- Effectively adjust to different customer personalities
- Able to operate computerized register system & use common tools
- Demonstrate a strong achievement drive to meet and exceed sales goals, consistently striving for excellence and delivering high-quality results
- Strengthen and develop relationship with existing customers
- Demonstrate flexibility when faced with changing priorities and work environments, maintaining effectiveness and efficiency under varying circumstances and responding to new challenges and opportunities
- Consistently meet deadlines and deliverables, showing a reliable and responsible work ethic. Ensure tasks are completed accurately and on time, demonstrating commitment and consistency.
- Exhibit a confident and proactive approach in all tasks, making informed decisions and taking initiative when necessary.
REQUIRED KNOWLEDGE AND SKILLS:
- Previous retail experience or relevant customer service experience
- Proven track record in achieving sales results
- Willingness to work non- traditional business hours including nights, weekends & holidays
- Excellent verbal, written communication skills and problem solving abilities
- Great team-building, project managements and organizational skills
- Ability to multi-task in a fast paced environment
- The ability to work collaboratively with a wide range of personalities with the desire to be a team player.
- Will be able to work with a diverse client base
- Exceptional attention to detail
- Ability to swiftly absorb new information, processes and technologies.
PREFERRED, BUT NOT REQUIRED:
- Preferred proficiency in Point of Sales (POS) systems & Microsoft Outlook/email
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
FRAGRANCE.COM BENEFITS:
Medical, Dental, Vision Insurance
PTO and Paid holidays
Short Term Disability
Life Insurance
Accident & Critical Illness
Flexible Spending Account
401(k) Retirement Savings Plan and match
Employee Discounts
**This is a direct hire. No agencies or recruiters please**
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Fragrance.com is firmly committed to the principle of equal employment opportunity. Fragrance.com offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy.
