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Catering Sales and Convention Service Manager

Francis Marion Hotel
Charleston, SC Full Time
POSTED ON 3/25/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Catering Sales and Convention Service Manager position at Francis Marion Hotel?

FREE Meals during work shift!

Pay: $48,000 - $50,000, depending on experience.

Who we are

Steeped in fascinating history dating back to 1924, the Francis Marion Hotel heralded a new era of Charleston Hospitality amidst the Charleston Renaissance. Named for Revolutionary War Hero Francis Marion, the hotel became an iconic landmark recognized by Historic Hotels of America- featuring grand ballrooms, historic architecture and rich Charlestonian history. With its prime location across from Marion Square, the Francis Marion Hotel has been at the heart of the community as a major destination for weddings, galas, conferences and more. For nearly a century, the Francis Marion has been known for its exceptional hospitality and service.

Why Work for Us?

We practice daily core values of: “Anticipate, Exceed, Empower, Teamwork, and Preservation”. Our employees take pride in the work they do, are valued, and celebrated for their contributions. One of the ways employees are appreciated is by offering an extensive benefits package, to include Medical Insurance, Ancillary Group Benefits, Paid Time Off, Paid Holidays, in addition to an Inspiring Leadership Executive Team, that promotes multiple opportunities of excellence such as “The Keys to Success”. The Francis Marion Hotel values community relationships and engagement with involvement in various organizations: The Thanksgiving Food Drive, Back to School drive, philanthropic partnerships with local organizations such as the March of Dimes, Historic Preservation Society, East Cooper Community Outreach, Toys for Tots, Breast Cancer Awareness, the Good Catch Program, and more.

***The Catering Sales & Convention Services Manager will sell to key accounts to solicit past and new business to ensure all revenue goals (room night, average rate, room rental, food and beverage, banquet beverage, meeting room rental, and audio visual) are achieved or exceeded. The Catering Sales & convention Services Manager will also detail and service conferences in house while upselling Food and Beverage revenue.

Responsibilities include:

  • Actively solicit key accounts for business from new and existing clients to maximize expected revenues.
  • Pursue outlined key accounts with outside sales calls, appointment calls, site tours, telemarketing, etc.
  • Qualify business, track leads and follow up.
  • Develop and implement strategies to maximize revenue and target key potential accounts.
  • Generate profitable catering sales revenue.
  • Work with in house conferences to detail food, beverage, meeting room set up, and audio visual to generate Banquet Event Orders.
  • Communicate with Operations via weekly BEO meetings.
  • Work cooperatively with all departments to fulfill the guest and client expectations. Timely communications through Pre-convention Meetings and Group Resumes.

Education and Skills

College Degree or equivalent work experience. A Hospitality degree is a plus.

Must be proficient in Microsoft Office.

Prefer Experience in Delphi and Opera.

Previous Hotel Experience Required.

Experience negotiating, selling, menu planning, hotel operations, function space configuration, and room-set ups.

Physical Demands in the Work Environment

Required to stand, walk and sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.

The Francis Marion Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Compensation Package:

  • Bonus opportunities
  • Monthly bonus
  • Performance bonus
  • Quarterly bonus
  • Signing bonus
  • Yearly bonus

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $48,000 - $50,000

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