What are the responsibilities and job description for the Application Business Analyst position at Franciscan Health?
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Works with management to establish goals, including professional development, project, and support goals.
Provides on-call and after-hours support following the Franciscan Alliance support model while troubleshooting and repairing reported application problems.
Follows organizational practices for incident, change and requests management.
Documents and builds workflow, standards, and business processes to facilitate knowledge sharing within and across teams.
Works with vendors in implementing, upgrading, supporting and troubleshooting applications.
Facilitates business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow.
Acts as a Franciscan Alliance applications expert to assist with the creation of training programs.
Designs, configures, and supports Franciscan Alliance applications based on standards and guidelines.
Manages projects that do not require Project Management Office (PMO) oversight.
Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the company systems and business processes increase.
Performs/Oversees testing for FA applications and workflow and reports results to stakeholders.
Research, analyze, and present information to stakeholders and provides input regarding potential system enhancement needs.
Acts as the first point of escalation within the team by acting as a coach and mentor.
QUALIFICATIONS
High School Diploma/GED - Required
Bachelor's Degree - Preferred
6 years Relevant Work Experience - Required
7 years relevant work experience - Preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Salary : $89,566 - $123,154
