What are the responsibilities and job description for the LPN Phone Triage position at Franciscan Health?
WHO WE ARE
Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260 locations, many are nationally recognized Centers of Health Care Excellence.
WHAT YOU CAN EXPECT
Sign on Bonus Available (Ask your Talent Acquisition Advisor if eligible for Sign-On Bonus)
Weekly Shift: Monday - Friday
Enjoy work life balance with consistent day shift schedule and observed holidays off work.
Professional development opportunities.
Enhanced benefits package with a pay structure to reward experience and expertise.
A more personal approach to patient care with evidence-based approach.
Triage incoming phone calls and electronic communication; respond or escalate per protocols.
Gather requirements from internal and external customers and provide information via phone, electronic messaging and in person.
Work with physicians, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice.
Initiate and follow through on prior authorizations, referrals, and medication refills.
Support office staff with patient care, when coverage is needed, including rooming patients, taking vitals, obtaining a comprehensive medical history, administering vaccines, injections and medications, phlebotomy, point of care testing and medication reconciliation.
QUALIFICATIONS
Associate's Degree -Required
Licensed Practical Nurse (LPN) - Required
2 years Nursing/Patient Care Preferred
Basic Life Support Program (BLS) - American Heart Association
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
