What are the responsibilities and job description for the Manager of Enterprise EPIC Technical Applications position at Franciscan Health?
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
POSITION OVERVIEW
The Manager of Enterprise EPIC Technical Applications is responsible for managing the Epic software platform and related managed services providers, as well as other key applications/solutions/platforms. This includes overseeing implementations, upgrades, optimizations, and the maintenance of the application/solutions/platforms.
WHAT YOU CAN EXPECT
Ensure the Epic system complies with industry standards, security policies, and regulatory requirements, including HIPAA.
Manage the lifecycle of the Epic EHR system, including installation, upgrades, and maintenance.
Oversee managed services of daily support operations and drive resolutions of Epic-related incidents and problems, ensuring minimal downtime and disruption to clinical operations.
Ensure seamless integration of Epic with other healthcare systems and applications.
Manage the lifecycle of multiple applications, including installation, upgrades, and maintenance.
Lead a team of application administrators and support staff, providing guidance, training, and performance evaluations
Collaborate with software vendors to ensure timely updates, patches, and support.
Monitor application performance and implement improvements to enhance efficiency and user experience
Develop and manage the budget for application management, ensuring cost-effective solutions
Communicate effectively with stakeholders to understand their needs and provide appropriate solutions.
Maintain comprehensive documentation of application configurations, processes, and procedures.
QUSLIFICATIONS
Bachelor's Degree in relevant field of study - Required -AND-
5 years Relevant Work Experience - Required -OR-
10 plus years of relevant experience in lieu of degree - Required
2 years Management Experience - Preferred
EPIC Certified - Relevant EPIC Certification upon hire - Required
Licensure - EPIC Clarity - Preferred
Licensure - EPIC Client Systems Administrator - Preferred
Licensure - Operational Database administrator - Preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
