What are the responsibilities and job description for the Resolution specialist position at Franciscan Health?
Indianapolis Education & Support Srvcs Center
421 N Emerson Ave Greenwood, Indiana 46143
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest.
Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Assist in the review and management of medication refill requests and prior authorizations. Collect pertinent patient data from the electronic medical record as outlined by department Policies and Procedures for the purposes of medication refill management and prior authorization completion.
Enter information into the electronic medical record as required for the management of medication refill requests and prior authorizations.
Assist in scheduling patient clinic visits, as appropriate, as outlined by department Policies and Procedures.
QUALIFICATIONS
- Required High School Diploma / GED
- 3 years Retail Pharmacy Preferred
- 3 years Mail Order or Specialty Pharmacy Preferred
- 2 years Pharmacy Benefit Company customer service representative Preferred
- Pharmacy Tech, State Cert (PHT)
- Pharmacy Technician Certification Board (PTCB) Certification
Hybrid position. 4 days remote. One shift per week is on-site in Greenwood, IN
TRAVEL IS REQUIRED : Never or Rarely
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Last updated : 2024-10-15
